In addition, during assigned shift the Slot Operations Supervisor will oversee the casino floor, handle guest disputes, witnesses pay out of Slot Jackpots, authorize/override Jackpots, and ensure all Title 31 rules and regulations are being adhered to.Īll Team Members will display a Four Diamond commitment to customer service through the delivery and maintenance of the Quality Standards established by Pechanga Resort Casino. The Slot Operations Supervisor will perform evaluations, merit recognitions, administer disciplinary action, and team member journaling.
The Slot Operations Supervisor is responsible for coaching, training, and mentoring new and existing Team Members.
